Job Overview

As an Operations Assistant, you will play a critical role in ensuring our trips run smoothly from planning through to execution. Your responsibilities will be split between back-end trip coordination, working with suppliers, working with our clients and then helping to solve on-project challenges as they arise.

Key Responsibilities

Project Coordination & Planning:

• Assist in the logistical planning of trips, including booking accommodations, transportation, and activities.

• Maintain and manage trip itineraries, ensuring all elements are aligned with Flooglebinder’s sustainability ethos and safety standards.

• Liaise with suppliers, guides, and local partners to secure the best experiences and ensure smooth trip operations.

• Organise and manage pre-departure resources, such as risk assessments, travel documentation, and participant briefings.

• Work with schools, colleges, parents and participants to ensure all required pre-departure information has been captured and is readily available for where it is required.

General Operational Support:

• Contribute to process improvements for more efficient trip planning and execution.

• Maintain accurate trip records, and operational documents.

• Work with our booking system to ensure everything is up to date and flag missing information

• Assist Operations Manager in handling ad-hoc project challenges.

Key Skills & Attributes

• Strong organisational and project management skills with the ability to juggle multiple tasks.

• Excellent communication skills to liaise effectively with internal teams, clients, and international suppliers.

• A proactive problem-solver with the ability to stay calm under pressure.

• Experience in travel coordination, logistics, or operational roles within tourism, education, or conservation is preferable, but not essential.

• A passion for sustainability, conservation, and adventure travel.

• Culturally aware and adaptable to different environments and team dynamics.

• Strong decision-making capabilities.

• Competence in using travel booking systems, spreadsheets, and project management tools, or a willingness to learn and history of fast learning curve capability.

Requirements

• Minimum 1 year experience in operations, travel logistics, project management, or a related field.

• Experience working in travel, education, adventure tourism, or conservation preferred.

• Right to work in the UK.

• Willingness to undergo relevant training, including first aid and safeguarding.

• Proficient in English (speaking and writing)

• Must be willing to travel to our London office 3 days a week

Workplace

• Hybrid working (2 days at home, 3 days in the office)

Salary

£29k

Start Date

1st September 2025

Perks

• Experience one of our global adventures each year

• 1x volunteering day per annum

• 1x Duvet day

• Access to multiple BCorp offers and discounts

• Monthly Veggie-box (starts after 12-month tenure)

• £100 annual charity donation (starts after 12-month tenure)

• Unlimited holiday (starts after 3 year tenure)

The Application Process

1. Please send your CV and a ~2 minute video of yourself explaining how you got to where you are now, why you're interested in working for Flooglebinder and what do you 'geek' out about to: andraea@flooglebinder.co.uk

2. First stage interview with the People Coordinator and Head of Operations

3. Second stage interview with co-founders